What kind of problem are you having? 

• You don't know how to setup Windows 9x, Windows 2000
• You are having problems connecting, or you are being disconnected
• The modem does not dial
• The modem dials and connects at very low speeds ( < 9600 bps )
• The computer keeps on asking for a username and password

If you are still having problems with your Internet connection, call the technical support line at (514) 737-2091